A-dec+ CARE SUPPORT CONSOLE
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Device ID or Serial Number lookup
Full device ID, last four hex, system serial, or node product_serial_number
02F6 23D541pro-A00003 24C332pro-A00066
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Enter device ID, suffix, system serial, or node product serial to load clinic data
Overview
Devices 0
Users 0
Raw JSON
0 selected
Device ID Name Serial No. Room Conn. State Type Status SW Ver Active User Last Updated
Permissions:
Admin Profile Register Intercom
Name Status Permissions
Select a device chip above.
Last update: —
Blue counts open click-to-copy Device IDs (under 0.5% or a single device). Last 30 Days excludes devices with no twin report in that period.
To use any of the tools on this tab you must have admin access to the clinic, be logged into that clinic in the A-dec+ web app, and collect a JWT token from your session.
Session token
Manual entry is available as backup. Install the A-dec+ Support Bridge extension, then use Import from app.
Clinic Access Manager
Bulk Invite
Clinic
Spreadsheet
No file selected
Columns: email, permissions (blank = read-only). Permissions: admin, profile, register, intercom.
Clinic Access Manager
Review and stage permission changes, user removals, and pending invitation deletions for one clinic.
Clinic
Unregister Queue
Approve or reject pending device unregister requests. Approved removals run immediately (subject to dry-run settings).
Queue
Audit Log
◌ Loading queue…
◌ Loading audit log…
Log Viewer
Parse Uploaded Log remains the quick rule-based examination. Use this viewer for a closer reading: move through the files, hide repeated lines while examining this bundle, and send only the lines you select to Claude.
Operator permissions
Grant console features to signed-in users (matched by Entra email). Blank permissions = baseline console only (lookup, view/download existing logs). Collect Logs and A-dec+ Dash are currently allowed for all console operators by default; clear CONSOLE_DEFAULT_PERMISSIONS (or remove logs or adecplusDash from it) later to require an explicit grant. User Management shows the User Management tab. Query Builder shows the Query Builder tab so an operator can search device twins and other tables by dragging field names, without writing SQL. It is not included in the default grant. Environment shows the Environment tab so an operator can look up a device’s environment and switch it. It is not included in the default grant. A-dec+ Dash shows whether the A-dec+ cloud health URLs respond. It does not measure sign-in, update apply, or telemetry freshness. It is included in the default grant. Flagging shows the Flagging tab so an operator can set a clinic’s devices to the prod release for a PR tag. Each device type gets its own release. It is not included in the default grant. Unregister lets operators submit requests from device Info. Unregister Approver shows the Unregister Queue tab and allows Approve/Reject. Operators with Unregister but not Approver can also open the queue, but cannot approve or reject.
Your row is marked You. Saving your own permissions updates tabs and buttons immediately.
Add operator
Permissions
Granted users
Email Permissions Updated
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